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So here we wait. I do not at ALL encourage anyone to use them under any circumstances. We have had a month with no AC in the house, and a consistent temp in the house of 86 90. HWA was quick to take care of two recent claims with our A/C and our stove. However, this last claim of a leaking kitchen faucet was denied, stating the fault was due to installation. The problem with this is the faucet is leaking at the handle, which is assembled by the manufacturer. The plumber who came out saw a second leak under the sink at the supply line and told HWA that this leak could be either manufacturer defect or improper installation. HWA glommed onto the explanation of the second leak, which I didn’t even place a claim for, and denied my original claim. My choice now is to replace the faucet or rebuild. At my expense. Filed a claim on 6/12/18.

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You could self insure through your heating and air going out.

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Upshaw holds a Master of Business Administration from Texas AandM University’s Mays Business School.

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They continuously give us the runaround that the unit has been ordered, but cannot provide an order number.

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Rather than go to the store to buy a replacement washer, he intended to simply destroy the fixture and put in a cheap plastic one which he already had in his truck.